3) It is highly secure and provides a sense of comfort in knowing our materials are safe and protected. 2) Their customer service is amazing! We really appreciate for always being there for us, ready to answer a question or assist with an issue. The features are intuitive and easy-to-learn. The three things that make Diligent stand out to me are: - 1) It is easy to use, both on the administrator side and the user side. Overall, we are very satisfied and plan to stick with Diligent for years to come! Diligent provides hands-on, 24/7 help and support, and that can make all the difference in the world before a big board meeting.
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Our directors are familiar with it, and even if they aren't they can easily learn how to use it because it's so intuitive. I think the only thing that could possibly make it better is if they increased the scrolling speed when you’re looking through a lot of files.ĭiligent can be used as a way to securely communicate with the Board across various access points - from uploaded materials to surveys to messages - and I love how widely-known it is. I think the years that the developers have spent studying how board members work and interact has truly paid off because you have a simply outstanding software that serves its customers well.
It also allows us to move away from a paper-based environment which are also a security risk.
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Our board members are able to access the information both in online and offline mode, while TouchID ensures that only those who have permission can see them. It's a fast and secure way to handle sensitive information. The software has also has gorgeous and elegant aesthetics which makes it very appealing. But we were pleasantly surprised that everyone found it so easy to jump into this program because the design is so intuitive and very little training was required to operate it. When we switched over to Diligent, we were expecting a bit of a transition period. A board management software that delivers unparalleled excellence
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